Internet ConnectionThe Village Internet system was shut down on June 28, 2011, on the recommendation of the Financial Task Force. Some Internet service providers in our area are:

AT&T U-verse (Internet Only) - or

Comcast (Xfinity) -

HughesNet - (satellite Internet - Your unit must have a clear view of the southern sky) -

Satellite & Cable

Satellite and Cable TV!

There are satellite dishes on all the buildings at the Village. As you may already know, no one is allowed to install any items on the exterior of the building, including, but not limited to, individual satellite dishes, bird feeders, pictures, wind chimes.

All TV service is paid for by individual residents.  This includes wiring on the inside of your unit. 

Cable service is provided by Comcast. Their customer service number is 800-945-2288

True Digital Satellite has contracted with the Association to be the sole providerof DirecTV and Dish Network to the residents of Village Serramonte. If you have ANY issues relating to satellite television, please contact True Digital Satellite at 510-713-0569 for all of your satellite needs. ONLY contact DirecTV or Dish Network directly if you want to make changes to your existing service. For example if you want to add channels contact DirecTV or Dish Network. If you are having reception problems or want to start receiving satellite television, contact True Digital Satellite. All promotional offers made by DirecTV and Dish Network are available through True Digital Satellite.

For residents who have Russian programming, contact Mark Polter at Russian Media Group LLC, 3140 Balboa Street, San Francisco, CA 94121, telephone 415-876-3863, ext. 12.  Their fax is 415-876-3866.


    Garbage Pickup and Recyclingxx 

For information on garbage pick up and recycling days,
visit Allied Waste Services (formerly BFI Daly City) at Garbage pickup and recycling service in the condo buildings is paid for by the association out of your monthly dues. Townhouses pay for their own services. For special handling of household hazardous waste, contact San Mateo County at 650.363.4718, or go to

Need to get rid of appliances or TVs? One of our neighbors has used JACO Environmental, and says they do a good job and have reasonable fees. If you want something taken to the dump, the same neighbor says Lorenzo will do it for the $20 Colma dump fee plus his labor costs. You can reach him on his cell phone at You can reach him on his cell phone at 510-3724813.


xNeed info on PG&E?Go to Everything inside your unit needs to run on electricity. The boilers that heat water for the condo buildings are run on gas. You pay for the electricity to your unit or townhouse, and the association pays for all the rest (outside lights, pool heaters/pumps, etc.) out of your monthly dues.

See Pipeline and Safety Information from PG&E - UPDATED! PG&E has asked the board to get information to Village residents about their pipelines and safety because we are within about 2,000 feet of a gas pipeline. Please read this to see what to do in an emergency.



Energy Saving Tips Energy Saving Tips - The Community Associations Institute-California Legislative Action Committee recommends this California Energy Commission site for tips on reducing energy usage.

xWho takes care of the Water?
For the condo buildings, the association pays for all the water supplied to out of your monthly dues. This means the water to your unit as well as water for the pool, landscaping, and cleaning outside your unit. Townhouses pay for their own water.



Information from
Daly City About
Chloramine in Our Water

Here's an article reprinted from the Daly City Web site for those of you with questions about the switch from chlorine to chloramine.



See Our FAQ here.

See Our Documents here.

Village Serramonte